Billing Support
Last updated: June 6, 2026
Contact Information
Merchant: The Wardrakes Inc. (DBA Musóna)
Address: 515 Jordan Lane NW, Huntsville, AL 35816, United States
General contact: support@musona.app
Billing Issues
If you'd like to cancel your subscription and not be billed again, or for any billing questions including refunds on a case-by-case basis, please contact our billing partner, CCBill via phone 1.888.596.9279, or email at consumersupport@ccbill.com.
Complaints
For all complaints, please contact us through complaints@musona.app. Complaints will be reviewed and resolved within five (5) business days. That resolution will then be communicated to the Complainant. Appeals or requests for any decision made should be presented, again, to complaints@musona.app.
Appeals (Content Removal)
If you have been depicted in any content and would like to appeal removal of such content, please notify us by email at appeals@musona.app. If there should be disagreement regarding an appeal, we will allow the disagreement to be resolved by a neutral party, with any associated costs to be covered by the merchant.
18 U.S.C. § 2257 Compliance Statement
All visual content displayed on musona.app is digitally created using artificial intelligence and does not depict any actual human beings. No real persons of any age are depicted in any AI-generated content on this website. As all such content is computer-generated and does not depict actual human performers, the record-keeping requirements of 18 U.S.C. § 2257 do not apply to this material.
All users of musona.app must be 18 years of age or older. User accounts are gated by adult-acknowledgment registration at sign-up; on Android, Play Age Signals API integration provides additional age verification. Reports of any content concerns may be directed to appeals@musona.app.
Designated Custodian of Records:
The Wardrakes Inc.
515 Jordan Lane NW
Huntsville, AL 35816
United States